The Methodist Church engaging with Business Industry and Commerce






As an Anglican she believes God is everywhere, and that includes the Metro Centre. With 6,000 people employed at the centre along with thousands of customers there are more than enough people for Rev Robson to minister to.

"Often people just want to talk and to be listened to," she says. "But we are doing different things. I am leading a Mother's Day service in the centre and we have a Christmas and Remembrance Day service as well. "

A spokesman for the Metro Centre said: "A lot of people shop on Sundays now but a lot of our marketing is aimed at families. We try to keep families together and if they are not going to church they can still see a chaplain here.

"It is not just the pursuit of commercialisation." Faith assumes a greater importance during times of crisis. In the dark days of the 1980s, when the shipyards, factories and pits of the north were given the last rites, the industrial chaplains offered solace as people struggled to come to terms with a new economic reality.

But for many industrial chaplains it is not just about offering words of comfort. Kevin Flanagan is director of the Centre for Church and Industry on Salford Trading Estate which celebrates its 25th birthday this year.

"Back in the 1980s, when the workforce was reduced to 24,000, we helped with strategies to improve things," says. "Now it stands at 55,000 and there are 1,400 companies in total. We are still working on investment strategies. "

Mr Flanagan's team sound more like shop stewards than preachers and he says that while they work alongside trade unions they remain resolutely independent and operate by consent.

"One of the areas we are interested in is improving worker's skills," he says. "We see people who have been locked away on the shop floor with no chance of promotion.

"Unfortunately 25 per cent of the British workforce have problems with basic skills and they are disempowered.

" Training courses are offered as well as a sympathetic ear for people's concerns. With chaplains at Manchester Airport involved in emergency planning and a chaplain involved in Manchester transport issues it is clear that an ability to write spreadsheets can be as important as an understanding of theology.

But Mr Flanagan stresses: "A key part is listening. We are not pushing the Bible down their throats.

"What we see is that as work fragments a lot of people are starting to think about why they do the job and what it means to work.

"I have seen successful companies, paying good wages with people queuing to leave because the shift patterns are dehumanising.

"People want more from work and that is important to recognise. " While industrial chaplains are adapting to the changing market their future is far from certain.

Rev Derek Rosamond is a city centre chaplain in Sunderland. He believes that while industrial chaplaincy is growing in importance, it is suffering through a lack of funding.

"In the eyes of the wider church, which provides much of the funding to resource chaplains, they are steadily becoming less of a priority," he says.

"For certain denominations across the country, struggling to balance the books, "parish" ministry is a clear priority.

"The question of who funds the Industrial Mission will to a great extent determine its future shape and effectiveness.

"So hard questions are being asked of Industrial Missions and some of the solution may lie in locally church-linked industrial missions such as that at the Sunderland Minster.

" After spending 60 years adapting to meet the changing workplace, industrial chaplains are facing up to the fact that their own employment is not sacrosanct.

If they are to continue for another generation many will have to prove their worth in the marketplace, just as the people they minister to must.

What do you think?
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Shopping for salvation - By Phil Chamberlain




With Britain apparently becoming a more secular nation why are an increasing number of workplaces and shopping centres employing chaplains to reach out to employees and shoppers alike?

Even before the industrial revolution the church found that taking preaching to the workers was a profitable exercise.

Methodists made huge numbers of converts among the rural poor of the South West and in the North's dark satanic mills.

And, as the nature of work has changed, so religion's relationship has changed with it.

Nowhere is this more obvious than in the role of industrial chaplains. They started in the industrial heartland of Sheffield in the 1940s and have since steadily expanded.

Industrial Chaplains visit or are based in places where people work. They provide an opportunity for people to talk confidentially about personal or work related issues. Often they will sit in on meetings with staff and managers.

While this sounds like the job a human resources manager should do, chaplains aim to provide an independent, caring perspective which makes listening, rather than preaching, the priority.

Now you find them at venues as varied as Premiership football clubs, airports, shopping centres and on trading estates.

This is despite the fact that Britain is, it seems, an increasingly secular society.

While just over half of teenagers
believe in a god, according to youth magazine Bliss, a poll by the BBC found Britons put far less faith in religion than many other countries. The survey in March of 10,000 people found more than a quarter of Britons thought the world would be more peaceful with nobody believing in a god and less than a fifth were willing to die for their god.

On a Sunday we are more likely to go and worship at a shopping mall or DIY store rather than the local church. They offer a sense of community, of shared interests and their architecture is redolent of religious imagery.

Yet at these altars of commerce industrial chaplains are not only present, they are positively welcomed. Supermarket giant Asda has 265 stores nationwide and around 150 of these have visiting chaplains.

It started several years ago when staff at a store in Kent lost a colleague and called in a local vicar to help counsel people.

The sessions proved so successful that they invited him in on a regular basis. An Asda spokeswoman said, "At Asda when we come across something that seems to work in one store we see if it will work in other stores. "We contacted the Industrial Mission and gave them a brief and put an appeal out for chaplains.

"It has been very popular with staff and customers and the chaplains have found it useful. It is not about preaching in the store it is about being available.

"We can provide rooms for chaplains if they need a bit of privacy if people need to talk about something a little bit sensitive.

"The giant Metro Centre outside Newcastle is the only shopping centre in Europe to have a full time chaplain.

Opened in 1986 and funded by the Church Commissioners it was sold to Capital Shopping Centres in 1995, although the church still has a 10 per cent stake in it.

Rev June Robson is the third person to hold the full-time chaplaincy post having previously been a parish vicar in Darlington.

"I enjoyed the parish ministry but I became aware as I did funerals and weddings and baptisms that I met people who had faith but did not relate it to the church; they didn?t make a connection," she said. "As a chaplain I can reach more people because you are out there where people are working."

Despite being a strong Newcastle United fan Rev Robson even offered her services to the Sunderland Football Club shop in the centre - but that could not stop it shutting after the Wearsiders were relegated from the Premiership.

Rev Robson is used to people questioning her role in a temple of mammon. For her Christ showed that ministering to people means getting out into the community, wherever that community may be.